What to know about healthcare in Dubai
Dubai is home to a robust healthcare system that offers both public and private medical services. Whether you’re a resident or an expat, understanding how the healthcare system works is crucial to your well-being and peace of mind.
Public vs private healthcare
Public healthcare
Healthcare in Dubai is provided by the Dubai Health Authority (DHA) through government hospitals and clinics. While affordable, the waiting times in public facilities can be longer compared to private ones. These services are often more basic and may not provide the luxury or specialist care that many people prefer.
Private healthcare
Most expats opt for private healthcare, which offers quicker access, specialised treatments, and generally better facilities. Private hospitals and clinics in Dubai are world-class and follow international medical standards, often with English-speaking staff.
Health insurance
It is mandatory for all residents in Dubai to have health insurance. The government requires employers to provide health insurance for their employees and their families. If you’re self-employed or a business owner, you’ll need to arrange your own health insurance.
Your health insurance plan will likely cover most routine medical care, hospital stays, and surgeries.
Many people opt for additional coverage to ensure access to more extensive treatments, such as dental care, maternity care, and specialist consultations.
Make sure to check if your health insurance covers both emergencies and non-emergency services, as some policies may only cover basic treatments.
Finding a doctor
Dubai offers a large pool of healthcare professionals, many of whom are internationally trained and speak English fluently. You can find doctors across different specialties, from general practitioners to specialists in dermatology, cardiology, orthopaedics, and more.
You can book appointments at private hospitals or clinics through their websites or mobile apps. Popular private hospitals include American Hospital Dubai, Mediclinic City Hospital, and Saudi German Hospital.
You can also use DHA’s Health Directory or mobile apps like Justmash and Okadoc to find doctors, book appointments, and even check reviews of medical providers.
Pharmacies and medication
There are numerous pharmacies throughout Dubai, and many are open 24/7 in busy areas like malls, airports, and residential communities. Most pharmacies offer both over-the-counter and prescription medications, and you can easily access common medicines for colds, pain relief, or digestive issues.
For certain medications, a prescription from a licensed doctor is required. Some substances, like painkillers and antibiotics, are strictly controlled in Dubai.
Some pharmacies, such as Al-Dawaa and Boots, offer delivery services for prescription medications, which can be a convenience for busy residents.
Emergency care and hospitals
In the case of medical emergencies, private and public hospitals across Dubai offer 24/7 emergency services.
Dial 999 for police and 998 for ambulance services. The emergency number for medical assistance is 998 — this is not to be confused with 911 in other countries.
It’s a good idea to save the contact details of your local hospital or clinic in case of an emergency. Most large hospitals, such as Mediclinic or American Hospital, have dedicated emergency units for immediate care.
Medical records and digital health
Dubai is progressing towards a more digital healthcare environment. Your medical records may be accessible electronically, especially if you are registered with DHA or a private hospital that participates in the digital health system.
The DHA offers a platform where you can access your health records online, book appointments, and find medical services.
Some hospitals in Dubai also provide telemedicine services, allowing you to consult with a doctor remotely for non-urgent matters.
Vaccinations and health screening
Depending on your nationality and health history, you may need specific vaccinations or medical screenings upon arrival in Dubai. Tuberculosis (TB) tests are common for people applying for long-term residency or work visas.
For children, routine vaccinations are required. For adults, depending on your travel history, you might need some additional vaccinations.
All new residents must undergo a health screening that includes blood tests, a chest X-ray, and a general health check-up. This is often conducted by DHA-approved clinics or hospitals.
Maternity and childcare services
Dubai has a comprehensive network of hospitals and clinics that cater to maternity and childcare services. You can find both private and government facilities offering maternity care, including prenatal check-ups, delivery services, and postnatal care.
American Hospital Dubai, Mediclinic City Hospital, and Latifa Women & Children’s Hospital offer excellent maternity services.
Pediatricians are available for regular check-ups, vaccinations, and other health concerns. You can book appointments easily through clinics or via the DHA directory.
Mental health services
Mental health services in Dubai are improving, and there are various specialists in psychiatry, psychotherapy, and counselling. Private clinics and hospitals have qualified professionals who provide therapy and counselling services.
Services are available for everything from anxiety and depression to more serious mental health conditions. You can find counsellors, therapists, and psychiatrists at many hospitals, such as Al Amal Psychiatric Hospital and The Priory Wellbeing Centre.